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Service List

Complaints on Government Building Defects under Public Works Department Control

This service is provided by Department of Building Service, Public Works Department (PWD) under the Ministry of Development for the maintenance of Government buildings and Government housings which is under PWD. Maintenance of building defects includes compund area except electrical defects. Examples of defects area such as :-

  • Water pipe leaking from water meter to the building/ leaking sink and tank
  • Blocked sink/ Blocked toilet/ Blocked gully trap
  • Termites
  • Tile upheave/ Damaged flooring
  • Damaged door/ faulty painting/ wall problems
  • Ceiling/ Roof defects
  • Compund area defects/ Garage/ Playground/ Common area

This is an offline/counter service


General Prerequisite / Criteria

  • The applicant is required to provide the following details :-
    • Names of Tenant
    • IC Number
    • JKR Number
    • Address of Complaints
    • Complaints ( The Defects)
    • Contact Number

How to use the Service

  • Complaint to be made by calling the Talian Darussalam Hotline 123