e-Government Initiatives in Brunei
In His Titah in the year 2000, His Majesty the Sultan and Yang Di-Pertuan of Brunei Darussalam expressed his view to see Brunei going into the mainstream global Information Technology and the e-Government initiatives as a means to Brunei economic development.
The Prime Minister’s Office highlights four key drivers for e-Government initiatives:
- To modernize the civil service to further develop the government machinery into an efficient, effective, innovative, competitive, productive and proactive as well as customer focused and friendly.
- To build a more transparent and accountable government, as it enables better participation from citizens and community.
- To meet challenges of globalization.
- To better prepare ourselves for future crises.
Existing E-Services


- Online Services
- Transport Services under Sistem Pengangkutan Darat
- Financial Services (internal to Government) under TAFIS
- Customs Services under e-Customs
- See a full list of online services
- Mobile Services
- Notification for Passport Applications via SMS
- Notification of Exam Results via SMS
One of the flagship programmes of the e-Government is the enabling of online payments for Government services via internet or mobile devices, including the payment of utility bills.
Strategy for Delivering e-Services
Download the E-Government Strategic Plan 2009-2014 [PDF 7.56MB]
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